About City CoPilot

Here at City CoPilot, we cater to both residents of New York City and those traveling to the area. We provide a variety of services including, luggage storage, discounts on tours and attractions, key exchanges, package acceptance, and more, making us the go-to store for all your concierge needs. Our goal is to make your life easier with the services we offer, so be sure to pay us a visit!

Store Information

We currently have three locations throughout New York, including one in Times Square. Details regarding this location are included below. Stop in to see one of our CoPilots about any of the services we offer. You can find us in Times Square at the address below:


777 8th Avenue
New York, NY 10036

All of our stores are open seven days a week to meet the needs of our customers. Our Times Square location is open Monday through Sunday from 9:00 AM to 7:00 PM.

If you’d like to chat with our CoPilots about any of the services we offer, feel free to stop by and say hello. You can also give us a call at (866) 340-4399 or send an email to

Nearest Subway Stops

Not sure how to get to this location? This store is just a two minute walk from the A/C/E stop at 50th Street/8th Avenue, the N/Q/R stop at 49th Street/7th Avenue, and the 1/2 stop at 50th Street/7th Avenue. We are also a five minute walk from the A/C/E stop at Times Square/Port Authority and the 1/2/3/7/S/N/Q/R stop at Times Square.

Our Services

We’re here to assist New York City residents and travelers with all of their concierge needs, so we provide many services you’ll want to take advantage of. Here’s a brief overview of what we have to offer:

Luggage Storage: We see travelers walking around the city with their suitcases in tow all the time, so we decided to do something about it. We provide safe and secure luggage storage to those visiting the city. You can drop off your bags with us and come back at the end of the day to collect them. We also provide luggage delivery to make things even easier for you.

Key Exchange: Are you an AirBnB host? You and your guests will love our key exchange service. You don’t have to worry about meeting in a random bar or restaurant because you can make your key exchanges in one of our storefronts during our daily operating hours. If your guest needs to pick up keys before or after hours, we can also provide a lockbox for them to access.

Tours & Attractions: For those traveling to the area, you probably have plans to take in some of the most popular tourist destinations. We provide great rates on some of the local tours, such as the Gray Line Sightseeing Bus Tour. You can even get a discount code for Broadway tickets when you ask one of our CoPilots!

Package Acceptance: Our Times Square, Lower East Side and Brooklyn locations provide package acceptance for residents of New York City. If you are tired of missing packages because you don’t have a doorman to accept them, you can sign up for our package acceptance service to have your deliveries sent to one of our locations.

Airport Transportation: We also provide an affordable way to get to the airport. We’ve teamed up with Airlink to provide customers with transportation to the La Guardia, JFK, and Newark airports. Airlink has sedans, SUVs, vans, and more so it’s great whether you’re traveling with a small or large group. They’ll have plenty of space for you.