Monday – Thursday: 9AM – 7PM

Friday – Sunday: 10AM – 5PM


Thanksgiving: Closed

Christmas Eve Day: Closed

Christmas Day: Closed

New Year’s Eve Day: Closed

New Year’s Day: Closed

About City CoPilot

Here at City CoPilot, we pride ourselves on being your go-to concierge! We provide services that New York City residents and travelers to the area will want to take advantage of. You can stop into one of our locations to get luggage storage, package acceptance, discounts on tours and attractions, key exchanges, and much more. Our goal is always to make your life easier and to provide great customer service to everyone who walks through our doors.

Store Information

We currently have three locations throughout New York, including one in Brooklyn. Details regarding this location are included below. Stop in to see one of our CoPilots about any of the services we offer. You can find us in Brooklyn at the address below:

332 Hooper Street
Brooklyn, NY 11211

All of our stores are open seven days a week to meet the needs of our customers. Our Brooklyn location is open with Winter Hours starting soon!


Monday – Thursday: 9AM – 7PM

Friday – Sunday: 10AM – 5PM

If you’d like to chat with our CoPilots about any of the services we offer, feel free to stop by and say hello. You can also give us a call at (866) 340-4399 or send an email to

Nearest Subway Stops

Not sure how to get to this location? There are nearby subway stops you can take to easily get to our Brooklyn store. We are just a two minute walk from the M/J stop at Hewes Street and the G stop at Broadway. This store is a five minute walk from the M/J/Z stop are Marcy Avenue. And we are also a 10 minute walk from the L stop at Lorimer Street.

Our Services

We offer a variety of services to help city residents and travelers alike. Below, you will find an overview of what we can do for you. If you have any questions about these services, get more information on their individual pages or contact us for more details.

Luggage Storage: We got tired of seeing stressed out travelers carrying their heavy suitcases around the New York City streets, so we created a solution. We provide luggage storage so you can drop off your bags and feel free to enjoy your trip. Leave your bags with us and collect them at the end of the day. We also provide luggage deliver to make things even more convenient for you.

Key Exchange: Hosts of AirBnB locations and their guests will appreciate our key exchange service. Instead of meeting your guests in a bar or restaurant and conducting key exchanges during their operating hours, you can set up a key exchange that’s convenient for you. Exchange your keys during our operating hours or request a lockbox for pick up before or after hours.

Tours & Attractions: For tourists to the area, you’re probably wanting to take in all the amazing sights and attractions New York City has to offer. To save you some cash, we offer discounted rates on some of the most popular tours, including the Gray Line Sightseeing Bus Tour. You can also receive a discount code for purchasing Broadway tickets. All you have to do is ask one of our CoPilots and they’ll set you up!

Airport Transportation: Are you in need of an affordable way to get to the airport? We’ve got you covered! We have partnered with Airlink to provide airport transportation to the La Guardia, JFK, and Newark airports. It’s perfect for small and large groups because Airlink has sedans, SUVs, vans and more to suit your needs.

Package Acceptance: Our Lower East Side and Brooklyn locations provide package acceptance for residents of New York City. If you are tired of missing packages because you don’t have a doorman to accept them, you can sign up for our package acceptance service to have your deliveries sent to one of our locations.