• Your Neighborhood Front Desk

    The first NYC storefront for concierge services: host and guest key exchange, luggage storage, and package acceptance.

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UPCOMING WINTER & HOLIDAY HOURS:

IN BROOKLYN WINTER HOURS START MONDAY DECEMBER 4TH:

Monday – Thursday: 9AM – 7PM

Friday – Sunday: 10AM – 5PM (BROOKLYN ONLY)

CHRISTMAS EVE DAY- DECEMBER 24th

Lower East Side: 9AM – 4PM

Times Square: Closed – Lockbox available if scheduled before 10am

Brooklyn: Closed – Lockbox available if scheduled before 10am

CHRISTMAS DAY – December 25th

Lower East Side: 9AM – 4PM

Times Square: Closed – Lockbox available if scheduled before 10am

Brooklyn: Closed – Lockbox available if scheduled before 10am

NEW YEARS EVE DAY – December 31st

Lower East Side: 9AM – 4PM

Times Square: 9AM – NOON

Brooklyn: Closed

NEW YEARS DAY – January 1st

ALL LOCATIONS CLOSED

Best Reviews

We are the highest reviewed luggage storage service on Google, Yelp, Facebook, and more. Our customers don’t lie! If you check out the online reviews, you will see that City CoPilot is the highest reviewed luggage storage company in New York City, (Manhattan and Brooklyn). We take pride in providing a great service to our customers and making sure each and every person we take care of is happy. It’s our number one priority!

About Us

City CoPilot is your neighborhood front desk, here to make New York City life even easier. We are the first NYC storefront for concierge services by providing luggage storage and delivery, key exchange, package acceptance, cleaning and turnover, tours and attractions, as well as airport transportation. We really do it all so you can just enjoy life in the Big Apple!

Have a question? Email info@citycopilot.com today!

Luggage Storage

Luggage Storage

Store your luggage with us while you explore NYC! It's safe, secure, and time-saving. No reservation needed!

Key Exchange

Key Exchange

Trustworthy, reliable and convenient key exchange in a secure storefront. Keys are accessible 24/7 with a reservation.

Package Acceptance

Package Acceptance

Never miss another delivery again! Whether it's groceries or Amazon, we accept your package and hold them securely until you can get it. No doorman? No problem. CHECK SEASONAL STORE HOURS.

Cleaning & Turnover

Cleaning & Turnover

As a busy New Yorker, you likely have a lot of tasks on your plate and we hope to check one more thing off your to-do list with our cleaning services.

Tours & Attractions

Tours & Attractions

Book a bus tour, buy Broadway tickets and more in one of our stores -- and get a discount code!

Airport Transportation

Airport Transportation

Book Airlink transportation or a car service to La Guardia, JFK and Newark airports in-store. It's the best price in town.

Get in Touch Now

Email or visit us to learn more.

Connect

More coming soon!

New York City Locations

COMING SOON TO MORE CITIES!

COMING SOON TO MORE CITIES!

Want to bring CoPilot to your City? Email us today to reserve your neighborhood - info@citycopilot.com

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Kent D.

Kent D.

Neighbor / Package Acceptance

I absolutely love these ladies. They are so warm, friendly, neighborly and accommodative. I just moved to the block and I feel like I have three new best friends! $14.99/month for unlimited package deliveries is ridiculously cheap.

Tony L.

Tony L.

Traveler / Luggage Storage

Great customer service and team, also quick and easy to drop-off and pick-up. We used City CoPilot for a recent NY trip both before checking in our hotels and after we've checked out. I would use them again in a heartbeat.

Nils E.

Nils E.

AirBnB Guest / Key Exchange

Finally, a full front desk service as only New Yorkers could provide. I'd rather leave/pickup keys with City CoPilot rather than a random bar when doing an Air B&B, then check luggage with them to enjoy my day before my flight.

Luggage Storage

Here at City CoPilot, we provide services for New York city residents and those traveling to the area. One of our primary services is luggage storage and delivery.

We provide a place for you to safely store your luggage during the day so you can enjoy seeing the sights. When you’re ready to collect your belongings, just stop in and pick them up or request them to be delivered to you. And the best part? There’s no reservation needed! You can rest easy knowing your luggage is safe is with us.

Key Exchange

For hosts in the area and guests coming to stay, we provide a trustworthy and reliable key exchange in each of our secure storefronts. Keys are accessible 24/7 with a reservation, making the entire process incredibly simple and efficient!

There’s no need to meet in restaurants or bars to make the exchange during their business hours. You can set up a time that’s convenient for you.

Package Acceptance

No doorman at your building? Going out of town? If you ordered a package but won’t be around to pick it up, City CoPilot can help. You never have to worry about missing any of your deliveries again! We offer package acceptance throughout the entire NYC area so you can be sure your deliveries arrive safe and sound.

Our package acceptance service is available at both our Lower East Side and Brooklyn, New York locations.

Missed Package

Cleaning

Do you need quickly and efficiently cleaning? All of our cleaners are quick and friendly. Minimum of 3 scheduled cleans to signup.

There’s no need to stress or handle everything yourself with your busy schedule. We can help with everything you need, all at an affordable price! Contact: cleanteam@citycopilot.com

Tours & Attractions

If you’re traveling to the city and are interested in taking in some of the sights, we can help you get a discount on some of the most popular tours and attractions in the area. Due to our connections in New York City, we have arranged some deep discounts with our partners (including Grey Line Bus).

From bus tours to Broadway show tickets, there is no better (or cheaper) way to go than City CoPilot!

Airport Transportation

Ending your trip and trying to figure out how to get back to the airport so you don’t miss your flight? City CoPilot is here to get you the best deal around! Our airport transportation service can get you to John F. Kennedy International Airport (JFK), LaGuardia Airport, and even Newark International Airport in New Jersey.

There’s no need to pay a fortune for a taxi cab, limo, or any other car service. We can setup airport transportation as soon as you walk in the door or whenever you give us a call.