SPECIAL TUESDAY, 3/14 STORE HOURS:

  • OPEN 10 am – 5 pm

About City CoPilot

City CoPilot is your one-stop-shop for all your concierge needs. We cater to both residents of New York City and those traveling to the area by offering luggage storage, package acceptance, key exchanges, and much more. We’re here to make your life easier through the services we provide and promise to deliver great customer service every time.

Store Information

We currently have three locations throughout New York, including one in the Lower East Side. Details regarding this location are included below. Stop in to see one of our CoPilots about any of the services we offer. You can find us on the Lower East Side at the address below:

166 Allen Street
New York, NY 10002

All of our stores are open seven days a week to meet the needs of our customers. Our Lower East Side location is open Monday through Sunday from 9:00 AM to 7:00 PM.

If you’d like to chat with our CoPilots about any of the services we offer, feel free to stop by and say hello. You can also give us a call at (866) 340-4399 or send an email to info@citycopilot.com.

Nearest Subway Stops

Not sure how to get to this location? We’re here to help! There are nearby subway stops you can take to get to this location with ease. Our store is just a two minute walk from the F stop at Delancey Street and the J/M/Z stop at Essex Street. We are also an eight minute walk from the B/D/F/M stop at Broadway/Lafayette at the 6 stop at Bleeker Street.

Our Services

We provide variety of services for our customers and aid to assist the needs of city residents and travelers. Here is an overview of what we can do for you:

Luggage Storage: Here at City CoPilot, we see travelers carrying their heavy bags around the city all the time. In most cases, it’s due to late check-in times or early check out times at their hotel or AirBnB accommodations. To solve this problem, we offer luggage storage for travelers to the area. You can drop off your bags with us and collect them at the end of the day. Alternatively, you can also have your bags delivered to you.

Key Exchange: We offer a key exchange service that comes in handy for the hosts of AirBnB locations and their guests. Instead of meeting in a bar or restaurant and working around their operating hours, you can leave your keys with us for your guest to conveniently pick up. They can stop in during our office hours or a lockbox can be requested for after-hours pick up.

Tours & Attractions: If you’re traveling to the area and plan to take in any of the popular tours or attractions, be sure to mention it to one of our CoPilots. We can get you a discounted rate on many of the popular tours, such as the Gray Line Sightseeing Bus Tour. You can even get save some cash by purchasing Broadway tickets through us.

Airport Transportation: Are you looking for an affordable way to get to the airport? We can help! We have partnered with Airlink to provide car transportation to the La Guardia, JFK, and Newark airports. The best part is that this service won’t cost you an arm and a leg. Airlink provides our customers with multiple options, including sedans, SUVs, vans, and more, which is perfect for small and large groups.

Package Acceptance: Our Lower East Side and Brooklyn locations provide package acceptance for customers. This service is great for those who live in the city and don’t have a doorman to collect their packages. Never again will you have to worry about missing a delivery or having a package stolen. You can have them safely delivered to one of our locations for you to pick up at your earliest convenience.